Privacy Policy
1. Information We Collect
We collect only the information you voluntarily provide when you interact with our website, fill out our Project Builder form, or contact us directly. This may include:
- Contact details — your name, email address, phone number, and company or brand name
- Project information — the type of service you're interested in (website, redesign, mobile app), your timeline, budget range, and project vision
- Referral information — how you heard about us, if you choose to share it
- Basic usage data — such as pages visited, browser type, and device information (collected anonymously through standard web analytics)
We do not require you to provide any information to browse our website. Information is only collected when you choose to submit it through our forms or communication channels.
2. How We Use Your Information
We use the information you provide for a single, transparent purpose: to respond to your inquiry and help you build what you came to us for. Specifically, we use your information to:
- Review and understand your project needs
- Reply to your inquiry within 24–48 hours
- Schedule consultations, calls, or meetings with you
- Prepare tailored project proposals, timelines, and pricing
- Communicate with you throughout any engagement you choose to begin
- Improve our website experience and services based on anonymized, aggregated usage data
3. What We Do Not Do With Your Information
We do not sell, rent, trade, or release your personal information to any third party for marketing, advertising, or commercial purposes — ever.
Your trust is the foundation of every client relationship we build. Specifically, we will never:
- Sell your personal information to data brokers, advertisers, or marketing companies
- Share your contact information with third parties outside of services essential to delivering your project
- Use your information for unsolicited marketing from other businesses
- Add you to mailing lists or newsletters without your explicit consent
- Publicize any details about your inquiry, project, or business without your written permission
4. How We Store and Protect Your Information
When you submit our Project Builder form, your information is transmitted securely to our internal email system (Google Workspace / Gmail) through an encrypted connection. We use industry-standard security practices to protect your data, including:
- HTTPS encryption for all data transmitted between your browser and our site
- Secure storage within protected business email accounts with two-factor authentication
- Limited access — only authorized team members handling your project can view your information
- Routine data review — we periodically purge old inquiries that are no longer relevant
While we take reasonable measures to safeguard your information, no method of electronic transmission or storage is 100% secure. By submitting information, you acknowledge this inherent risk.
5. Third-Party Services We Use
To operate our website and deliver our services, we rely on a small number of trusted third-party tools. These providers are bound by their own privacy policies and industry standards:
- Google Workspace (Gmail & Apps Script) — to securely receive and manage form submissions
- Google Fonts — to deliver the typography you see on our site
- Cloudflare — to host and protect our website from malicious traffic
- Google Analytics & Google Ads — for anonymized visitor analytics and advertising performance measurement (no personal details are shared)
These providers receive only the information necessary to perform their function and are not permitted to use your data for their own purposes.
6. Cookies and Tracking
Our website may use small amounts of cookies and similar technologies to improve your experience, remember your preferences, and measure anonymous traffic. You can disable cookies in your browser settings at any time without affecting your ability to use our site. We do not use cookies to track you across other websites.
7. Your Rights
You have full control over the information you share with us. At any time, you may:
- Request a copy of the information we hold about you
- Request that we update or correct any information that is inaccurate
- Request complete deletion of your information from our records
- Withdraw consent for us to contact you at any time
To exercise any of these rights, simply email us at the address below and we'll respond within 7 business days.
8. Children's Privacy
Our services are intended for business owners, entrepreneurs, and professionals aged 18 and older. We do not knowingly collect information from children under 13. If you believe a child has submitted information to us, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or applicable laws. When we do, we'll update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, we're here to help.
Spartan Management Agency, LLC
Email: Spartanmanagementagency@gmail.com
Website: spartandesignco.com